An incubation program to build resilience and drive innovation in an industry drastically impacted by COVID-19

1

tourism startups and small businesses

218

hours of one-on-one mentorship

Building the resilience of the tourism sector

We launched Cambodia’s first ever tourism incubation program in the midst of the Covid-19 pandemic in 2020. Our mission: to engage service providers and innovators in the tourism sector to rebuild and re-imagine the future of sustainable, community-based tourism in Cambodia.

 

Through the program, we provided 6 startups and businesses with intensive training, extensive one-on-one mentoring, and strategic connections to dozens of tourism experts and business partners across the region. We also provided a combined $30,000 in prototyping funding to the 6 ventures. Our holistic support was critical to bolstering the teams’ operational strength and mental health during a challenging period. Despite the devastation caused by the pandemic, many of the startups we supported through the program were able to weather the lockdowns and today have become leaders in Cambodia’s domestic tourism industry.

2 male participants of Khmer Tourism for the Future Incubator presenting their ideas

Our approach

Mentorship & Coaching

Teams received extensive one-on-one mentoring, peer coaching circles, and dedicated emotional support to enhance their operational capacities and mental wellbeing.

Practical Skill Development

Through masterclasses and coaching sessions, teams enhanced both soft and technical skills crucial for startup success and industry impact.

Public Exposure & Recognition

Through strategic connections to industry experts, large social media reach, and promotion from Cambodian government ministries, the ventures grew their visibility and credibility.

Business Planning & Resilience

Workshops, coaching (with experts and peers), and field trips built tangible business skills in market research, strategic planning, financial planning, marketing, and more.

“We love the mentoring sessions where we meet thoughtful mentors who share, guide, and support us not only in business development but also mental health during these hard times. They gave us time to reflect on our work which is very helpful. And I really love the network, the team, and other partners as well. It really helps us to understand our role better in the sector and what our next step should be.”

Participant in the Khmer Tourism for the Future Program

Meet the inspiring changemakers

Our impact

190

total hours of mentoring provided through the program

3

participating ventures officially registered their businesses with program support

$ 29960

in prototyping funding mobilized for 6 teams

70 %

of the participants reported that the program had a “very significant” or “significant” contribution to the growth of their business

Socio-emotional support to entrepreneurs

The Covid-19 pandemic deeply affected the mental health of the participating teams — all of them startups in the tourism industry barely able to operate. We were providing important training and mentorship that helped build these startups’ long-term business resilience, but we realized this wasn’t enough in the face of the participants’ severe stress and anxiety. One of our mentors thus pivoted her focus from business to mental health, giving them a safe space to share their struggles with a dedicated socio-emotional wellbeing coach.

 

Since then, we have worked to incorporate a wellbeing focus across all of our programs. Perhaps other ventures are not dealing with a pandemic — but the life of an entrepreneur can be isolating, uncertain, and stressful. As we work to help businesses succeed, we need to ensure the people behind the businesses are holistically supported too.

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