Program Officer
We’re looking for an awesome Program Officer to join our caring and talented team, working in our Entrepreneurship Department! This is a unique opportunity to help implement empowering programs and directly support our inspiring community of entrepreneurs. We’re seeking someone with great organizational skills and passion for social impact. If you thrive in collaborative environments, love connecting with impact makers, and are driven by quality and attention to detail, this is the perfect role for you!
Summary
As a Program Officer in our Entrepreneurship Department, you’ll support a few projects working with startups and innovators (especially in sustainability, agriculture, and other impact sectors), helping your teammates implement activities, stay organized, report to partners, and build strong bonds with participants. You’ll also play a bigger role on 1-2 incubation programs, where you’ll have the opportunity to be the main liaison with participants, collaborate with our partners and mentors, and play a crucial role in bringing the program activities to life!
Location: Toul Tompoung, Phnom Penh.
Commitment: Full-time position ONLY. Full-time = 8 hours per day from Monday to Friday. Some flexibility will be required for evening and weekend work when programs are running (can be claimed as paid leave).
Application deadline: 25 November 2024
Anticipated start date: Early January 2025
Your exciting role
Key Responsibilities
50% Logistics and Administration Support:
- Oversee logistical arrangements of multiple programs, including venue selection, space preparation, equipment procurement, material printing and organization, travel arrangements, and accommodation arrangements for participants.
- Assist in procurement by researching vendors, getting quotations, and processing purchase orders.
- Communicate with vendors to ensure timely delivery of goods and services, resolve any issues that may arise, and maintain vendor relationships.
- Ensure top-notch hospitality for all of our participants by ensuring high quality logistical arrangements and a friendly and inclusive environment.
- Help document and organize purchase orders, vendor quotations, and receipts for processing by the Finance Team.
50% Program Coordination and Community-Building:
- Assist in the planning, executing, and delivering of the program (masterclasses, mentoring sessions, field trips, Demo Day) (note: the facilitation and the curriculum design will be handled by 2 of your colleagues!)
- Coordinate recruitment efforts to scout entrepreneurs for our program: collaborating with our communications team, calling candidates to obtain more information, conducting interviews, and scoring applications
- Help track progress of entrepreneurs in one of our incubation programs, including checking in by message and phone on their progress and wellbeing
- Liaise between entrepreneurs and mentors, partners, and other program stakeholders so that we can provide individualized support based on their needs and goals
- Manage communication channels such as the participant group chat and respond to any inquiries relating to the program
- Help facilitate online and in-person events to set a welcoming tone, facilitate ice-breaker activities, etc. (no technical expertise in entrepreneurship required)
- Communicate with program mentors, trainers, and guest experts
- Writing short reports about activities, successes, and lessons learned (primarily in English)
- Track and capture success stories and impact of the program
- Maintain organized records of program activities (photos, participant and invitee lists, receipts, training materials, etc.)
Requirements
- Education
A bachelor’s degree in business administration, entrepreneurship, international relations, economics, or a related field.
- Experience
Since it is an entry-level position, we are looking for someone with prior experience in program management, whether from volunteering or internship. Prior experience in event planning and organizing is also a plus.
- Skills & Qualities
- Some experience with event logistics (e.g., venue, catering, materials).
- Some project coordination experience; for example, developing timelines, prioritizing to-do lists, meeting deadlines, and achieving deliverables and KPIs (for small projects, initiatives, events, etc. — school project, volunteer, or intern experience is OK!).
- Able to manage multiple tasks at once with strong attention to detail.
- Excellent organizational skills; able to maintain organized documents and information.
- Strong written communication skills: able to transmit information in organized, concise ways through email, Telegram, written program reports, etc.
- Strong verbal communication skills: able to interact professionally with vendors, participants, and stakeholders.
- Comfort with speaking in front of groups.
- Experience or interest in facilitation and community-building; naturally skilled at creating a welcoming, supportive environment for all!
- Passion for our mission of supporting entrepreneurs, and ability to translate that passion into energy, enthusiasm, and hospitality when interacting with our participants.
- Flexibility and quick thinking to handle logistical issues or unexpected changes.
- Friendly, approachable, and patient; skilled at building positive relationships and not afraid to pick up the phone to resolve a challenge, find out more information, or build relationships.
- Proactive attitude: self-starter with the ability to anticipate and address needs before they arise.
- Able to use digital tools and willingness to learn new tools (e.g., Google Calendar, Zoom, ChatGPT, Google Forms,…)
- Collaborative, able to work smoothly with other team members and stakeholders.
- High standards! Committed to delivering high-quality activities and continuously learning so we always grow and improve.
- Languages Required: Good oral and written communication skills in Khmer and English.
- Length of contract: A long-term contract that can be renewed based on performance and new opportunities confirmed by Impact Hub Phnom Penh.
Why should you work for Impact Hub Phnom Penh?
Our mission and vision
We believe that by building resilient, collaborative, and socially conscious enterprises over the next 5-10 years, we can create a more sustainable, just, and innovative Cambodia by 2030.
At Impact Hub Phnom Penh, we introduce ourselves as a community that nurtures impact makers and strengthens the ecosystem with the vision to see a more sustainable, just, and innovative Cambodia. We inspire, connect, and enable a generation of collaborative impact makers, including youths, entrepreneurs, and innovators, through our program, consultancy, community building, and online learning to support them in making a positive social and environmental impact. We want to build a thriving ecosystem of impact-driven businesses and young leaders across Cambodia.
What it’s like to work with us
We are a team of 25 people based in Phnom Penh. We’re a dynamic, diverse, and energized team. We have a beautiful, creative office in Tuol Tom Poung.
Impact Hub Phnom Penh has 4 big departments: finance, programs, media4impact, and communications. Generally speaking, we believe in ‘self-organizing teams’ and giving trust, creative responsibility, and autonomy to our team, which creates the leaders we need to grow fast and build a happy workplace. As a result, we are highly flexible and accommodating and nurture a culture of listening to others and discussing solutions to problems we see together. Some words that might describe our internal culture would be “passionate,” “fun,” “quality-focus,” “collaborative,” “eager,” “caring,” and “supportive.”
Each year, we hold a big annual retreat where we can check in on strategy, wellbeing, finances, and impact to ensure we’re on track.
In short...
Flexible working hours – you can either work in the early morning (9 am to 6 pm) or start a bit later from 11 am to 8 pm. We acknowledge that different people have different productive times.
Young, energized team – we are not traditional and will never be! Most of us are under 30 years old, and we work like a startup.
Join and participate in Impact Hub’s award-winning entrepreneurship programs and build personal relationships with our inspiring entrepreneurs.
Become part of a global network of changemakers, entrepreneurs, and makers worldwide as part of the Impact Hub network: expand your network and feel part of something big!
Be part of a team that promotes and values inclusiveness, respect, and kindness between the team members.
Be part of a team that cares for the planet by promoting plastic-free events, programs, and offices.
That's awesome! What else?
- Competitive salary
- Room for growth in the organization and a flexible role that can adapt to your strengths and interests. Opportunity to design your dream job in the organization after a successful 1-year contract.
- Accident health insurance with an international provider
- Annual professional development budget
- Annual well-being and care budget
- 1 extra day off per month on the 1st day of painful periods for women
- Animated photo of you if you want it 😉
- Possibility to become a trainer or mentor for our entrepreneurs and youth community.
- Possibility to “be adopted” by our alumni entrepreneurs to work for them for 3 days and use your skills to help them.
- Diverse opportunities to travel locally and internationally to represent IHPP in our network, as part of our programs, and to learn from others in the Region.
What are you waiting for? Apply now!
Click the button below to access the application form. In the application form, you will be asked a series of questions and will be asked to send your CV.
The deadline to apply is 25 November 2024
RECRUITMENT PROCESS:
1st step:
- The first online or face-to-face interview will be at Impact Hub Phnom Penh Office. Expected Time: 1 hour
- Assessment: You will receive the assessments to complete, which relate to your roles and skills, after the 1st interview. Expected Time: Approximately 1 hour
2nd step:
- Second face-to-face interview at Impact Hub Phnom Penh Office. Approximately 1 hour
3rd step: Result Announcement
- You will expect to hear from us two weeks maximum after the 2nd face-to-face interview. (In case there is a change in the timeline above, we will inform you via email)
We welcome people from all backgrounds, and ethnicities, and cultures, and experiences. Impact Hub is an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression. Research has shown that some applicants from more marginalized or vulnerable groups do not apply if they do not meet 100% of the criteria, while those from better-off, educated backgrounds apply even if they only meet 60% of the criteria.
If you are in doubt but feel this job fits you and aligns with your learning goals, please apply! All applications will be treated with the strictest confidentiality.
